Notifications

Clients don’t forget their bookings

Alchem sends confirmations, reminders, reschedule and cancellation notices, review requests and birthday greetings on its own — via Telegram, SMS, email or the Eywa app.

7 days free, all features included

Booking reminder

24 h before the booking

Salon’s Telegram bot
Alchem Beauty
Nigora, a reminder of your booking at Alchem Beauty: 26.09 at 11:00, AirTouch colouring with Dilnoza. Address: 12 Bunyodkor St, next to Novza metro. https://alchem-beauty.alchem.uz/r/7Kq2
09:00
Characters: 187
When to send

What Notifications can do

Confirmations and reminders to clients via Telegram, SMS and email.

Messages go where they’ll be read

Choose channels for each message. In “first channel that works” mode the client gets a single message: if Telegram fails, an SMS goes out.

  • Telegram, SMS, email and the Eywa app
  • Up to four reminders before a visit
  • Quiet hours: night messages wait till morning

Nigora Karimova

Telegram

1
Hi! Can I book AirTouch with Dilnoza this week?
18:04
Hi Nigora! Tomorrow at 11:00 is free — it takes about 4 hours. Shall I book you?
18:10
Yes, please 👍
18:12
Booking reminder
Nigora, a reminder of your booking at Alchem Beauty: tomorrow at 11:00, AirTouch colouring with Dilnoza. Move or cancel: https://alchem-beauty.alchem.uz/r/7Kq2
09:00
Photo
This is the shade I want
09:15

Staff stay in the loop too

A master learns about new, rescheduled and cancelled bookings in the app and by push notification. An administrator can be notified about every booking.

  • Own bookings or all of them
  • Separate events for each staff member
  • One switch for clients and staff

Staff notifications

Alchem Beauty

Team member
Which appointments

In the client’s language

Default texts come in Russian, Uzbek and English. Clients whose language is unknown get the language you pick in settings.

  • Russian, Uzbek and English
  • Your own text for each language and channel
  • Preview exactly what the client sees

Nigora Karimova

Birthday 21.08.1992

VIP
NK
RegularCoffee, no sugar10% off
Visits
19
Cancellations and no-shows
2
Average bill
399,000 UZS
Last visit
23.09.2026
Bonus balance
84,000 UZS

Next booking — 26.09.2026

How it works

Three steps to get Notifications running in your business.

  1. Step 1

    Turn on the messages you need

    Default rules are ready: booking created, rescheduled, cancelled and a reminder a day before. Check them, turn notifications on and save.

  2. Step 2

    Adjust the texts

    Rewrite a message in your own words and insert booking details: client name, date, time, master, address and booking link.

  3. Step 3

    Keep an eye on delivery

    The send log shows what went out over the last 30 days. A failed message can be resent, a pending one cancelled.

Try Alchem in your own business

Every plan includes every feature. Start for free or open the demo with a sample salon — no sign-up needed.

Frequently asked questions

Short answers to what people ask about Notifications.

Focus on your clients — Alchem takes care of bookings and reminders

Journal, online booking, checkout and inventory in one app — on a computer, tablet and phone.